Brad Chappell
About Brad Chappell
Brad Chappell is the Accounts Receivable Supervisor at Cision in Beltsville, MD, overseeing billing, collections, and finance-related escalations.
Current Position at Cision
Brad Chappell currently holds the title of Accounts Receivable Supervisor at Cision, a role he has maintained since February 2012. Based in Beltsville, MD, he specializes in overseeing the refund and chargeback processes for multiple business lines. His responsibilities include compiling and preparing sales tax reports and filing monthly tax reports for numerous states. Brad's role requires him to liaise with customer support, account management, and technology departments to handle escalations related to billing, collections, and finance.
Previous Positions at iContact
Before joining Cision, Brad Chappell worked at iContact in various capacities. From 2011 to 2012, he was the Manager of Billing and Customer Care. Prior to that, he served as the Technical Support Floor Manager from 2010 to 2011 and as the Technical Support Team Lead in 2010. His roles involved significant responsibilities in managing billing operations and providing technical support, emphasizing customer care and team management.
Experience at Wells Fargo
Brad Chappell's career includes a three-year tenure at Wells Fargo, formerly known as Wachovia Bank, as a Teller/Teller Mentor from 2007 to 2010. In this position, he was involved in customer service and financial transactions, gaining valuable experience in the banking industry. His role required strong attention to detail and the ability to mentor other tellers.
Early Career and Education
Brad Chappell's early career included roles at Custom Communications, First Citizens Bank, and Target. He served in various capacities such as Dispatch/Call Center Manager, Assistant Dispatch Manager, and Guest Services Team Leader. His education includes studying at the University of North Carolina at Chapel Hill from 1997 to 1998 and earning a Diploma from NC School of Science and Mathematics from 1995 to 1997.