Charu Chandra Joshi
About Charu Chandra Joshi
Charu Chandra Joshi is an IT Operations Analyst at Cision in Gurgaon, India, with over 8 years of experience in the IT industry, specializing in system administration and technical support.
Current Role at Cision
Charu Chandra Joshi currently works as an IT Operations Analyst at Cision, based in Gurgaon, India. In this role, he is responsible for imaging new and repurposed client computing equipment. He coordinates equipment purchases, repairs, and returns with vendors. Additionally, he assists the IT Infrastructure Manager with the design, deployment, and post-production support of IT infrastructure investments.
Previous Experience at Sovereign Health Group
From 2016 to 2018, Charu Chandra Joshi worked at Sovereign Health Group Addiction, Dual Diagnosis & Mental Health in Gurgaon, Haryana, India, as a Team Lead. During his tenure, he led a team and was involved in various operational and technical support activities aimed at improving service delivery in the mental health and addiction treatment sector.
Technical Support Role at Quatrro
Charu Chandra Joshi held the position of Technical Support Specialist at Quatrro in Gurgaon, India, from 2013 to 2015. Over these two years, he provided technical support services, solving complex technical problems using advanced resolution procedures. His role involved direct interaction with clients to address and resolve their technical issues efficiently.
Educational Background
Charu Chandra Joshi earned a Master of Business Administration (MBA) in IT and Systems from ICFAI University between 2011 and 2013. Prior to that, he completed his Bachelor of Arts (B.A.) in English Language and Literature/Letters from Kumoun University, graduating in 2010. He also studied Science at the State Board Uttarakhand, achieving his 12th qualification in 2005.
Certifications and Skills
Charu Chandra Joshi holds certifications in ITIL V4 and CCNA, which enhance his expertise in IT service management and networking. He has over 8 years of experience in the IT industry and is skilled in troubleshooting, analyzing, and solving complex technical problems. His proficiency includes managing cloud-based infrastructure solutions, such as email, spam management, audio/web conferencing, and file sharing.