Diana Lie Kwon
About Diana Lie Kwon
Diana Lie Kwon is an Account Manager at Cision in Frankfurt/Rhein-Main with extensive experience in sales and customer service across various industries, including retail, aviation, and jewelry.
Account Manager at Cision
As an Account Manager at Cision, Diana Lie Kwon operates in the Frankfurt/Rhein-Main area. She began her tenure at Cision in April 2020. Her experiences in sales and customer service across various industries, including technology and aviation, contribute to her role. Her work involves managing client relationships, overseeing accounts, and ensuring customer satisfaction.
Sales Specialist at Apple Retail
Diana Lie Kwon worked as a Sales Specialist at Apple Retail Frankfort from 2015 to 2020. Over five years, she developed a deep understanding of technology sales and customer service. Her role involved assisting customers with purchases, product advice, and troubleshooting, thus enhancing their in-store experience. This position reinforced her expertise in high-volume sales environments and customer relations.
Education and Expertise
Diana Lie Kwon holds a Bachelor of Science in Wirtschaft & Psychologie from FOM Hochschule für Oekonomie & Management, completed between 2018 and 2020. She also obtained certification as a Cabin Attendant from TF Käufer Flugschule in 2015. Her diverse educational background in economics, psychology, and retail management equips her with a unique perspective and a broad skill set adaptable to various professional contexts.
Extensive Experience in Customer Service
Diana Lie Kwon has extensive experience in customer service, having held positions in different sectors. Her career spans roles at Juwelier GlanzZeit, Juwelier Schaidacher, and Hamburg Airways. These positions enhanced her skills in sales, service management, and international customer interactions. Her ability to adapt to various professional settings showcases her versatility and dedication to customer satisfaction.
Background in Aviation
In 2015, Diana Lie Kwon completed an Initial Cabin Attendant Course on Airbus 320 at Lufthansa. She then worked for Hamburg Airways as an International Flight Attendant for a year. Her background in aviation highlights her capability to perform under pressure, manage international clients, and adapt to dynamic environments.