Heather Stone
About Heather Stone
Heather Stone is the Head of Client Relations at Cision Insights US, with a diverse background in client relations, product management, and editorial production.
Current Role at Cision Insights US
Heather Stone currently holds the position of Head of Client Relations at Cision Insights US. In this role, she manages relationships with clients, ensuring satisfaction and fostering long-term partnerships. Her responsibilities include overseeing client communications, addressing account issues, and implementing strategies to enhance client engagement and retention.
Professional Experience at Bulletin Intelligence
Heather Stone had a comprehensive career at Bulletin Intelligence from 2015 to 2021. She started as an Associate Director of Product Management in 2015, where she focused on developing and managing the company’s product offerings. From 2016 to 2019, she served as Director of Client Relations, handling client accounts and improving service delivery. Later, she was promoted to Senior Director of Client Relations, a role she maintained until 2021, where she further enhanced client relations strategies and practices.
Educational Background
Heather Stone holds a Master of Arts (MA) in Journalism from DePaul University, obtained between 2018 and 2020. She also has a Bachelor of Arts (BA) in Communication and Media Studies from the University of Illinois at Chicago, where she studied from 2006 to 2010. In addition, she attended the Qasid Institute from 2010 to 2011, focusing on Modern Standard Arabic.
Various Professional Roles Across Different Sectors
Heather Stone has worked in a variety of roles across different sectors. She was an Account Management Representative in the Finance Practice at CEB from 2013 to 2015 in the Washington D.C. Metro Area. Her experience also includes working as an Office Administrator at TTR Sotheby’s International Realty in Chevy Chase, MD, from 2012 to 2013, and as an English Teacher at Mawahib in Amman, Jordan, in 2011. Heather began her career as an Associate Editor at Hektoen Institute, LLC, from 2009 to 2011 in Chicago, IL.
Expertise in Sales and Editorial Production
Heather Stone has a versatile skill set encompassing both B2B and B2C sales, illustrating her adaptability in various market segments. Additionally, she has a strong background in editorial production, blending creative and managerial skills, and demonstrating her ability to handle diverse business functions efficiently.