Jeff Urban
About Jeff Urban
Jeff Urban is the Manager of Account Retention and Expansion at Cision in the Cleveland/Akron, Ohio Area, leading a team responsible for a $20 million book of business.
Current Role at Cision
Jeff Urban currently serves as the Manager of Account Retention and Expansion at Cision, based in the Cleveland/Akron, Ohio area. He has been in this role since February 2018. In this position, he leads a team of sales consultants who are responsible for managing and growing a $20 million book of business. His responsibilities include devising strategies, professional development, and staffing for the account retention and expansion group. The work environment is fast-paced, focusing heavily on retaining existing accounts while also expanding business opportunities.
Previous Experience at Cision
Before his current role, Jeff Urban worked as the Manager of New Business at Cision from 2015 to 2018. During this three-year period, he engaged in building new revenue streams and identifying growth opportunities for the company. His experience in this role was pivotal in preparing him for his current responsibilities in account retention and expansion.
Career History at PR Newswire Association, LLC
Jeff Urban has an extensive background with PR Newswire Association, LLC, where he held various roles over several years. From 2010 to 2014, he was a Senior Account Manager, responsible for managing key accounts and driving customer satisfaction. Prior to this, he served as an Account Manager from 2009 to 2010 and as Member Services from 2007 to 2009. This diverse experience in account management and customer service provided him with a solid foundation in public relations and client relations.
Educational Background
Jeff Urban studied at Central Michigan University, where he earned a Bachelor of Applied Arts (B.A.A.) in Broadcast & Cinematic Arts. He attended the university from 2003 to 2007. His education armed him with knowledge and skills pertinent to communications, media, and the arts, which have been instrumental in his career in media relations and account management.
Areas of Expertise
Jeff Urban possesses a broad range of expertise that includes change management, content marketing, public relations, social media, SEO, media relations, brand image, communications, and multimedia. His extensive knowledge in these areas enables him to effectively manage accounts, develop strategies, and drive business growth in his current role at Cision.