Joe Sintzel
About Joe Sintzel
Joe Sintzel is the Manager of the Global Service Desk at Cision, with extensive experience in IT customer service management.
Title
Joe Sintzel is the Manager of the Global Service Desk at Cision. In this role, he manages IT support and customer service operations on a global scale. He has been in this position since January 2016.
Career at The Canadian Press
Joe Sintzel began his notable career in IT customer service management at The Canadian Press. From 2003 to 2011, he served as the IT Customer Service Manager, overseeing IT support services and managing customer service teams for eight years.
Education and Expertise
Joe Sintzel attended Ryerson University for his higher education. His academic background has significantly contributed to his expertise in IT customer service management, which spans over a decade. His education and experience make him well-versed in managing technical support and service delivery operations.
Current Role at Cision
Since January 2016, Joe Sintzel has been leading the Global Service Desk at Cision. In this capacity, he is responsible for directing IT support services on a global scale. His role requires a comprehensive understanding of IT service management and customer service protocols.
Location and Community Involvement
Joe Sintzel is based in the Greater Toronto Area. Through his professional endeavors, he contributes to the local tech and service desk community, sharing his extensive knowledge and experience in IT customer service management.