Julian Ward
About Julian Ward
Julian Ward is a Senior Salesforce Programme Manager/Technical Business Analyst at Cision in London, with over 20 years of business experience and multiple Salesforce certifications.
Current Role at Cision
Julian Ward currently serves as the Senior Salesforce Programme Manager/Technical Business Analyst at Cision in London, United Kingdom. In this role, he has led significant initiatives, including the Salesforce transformation program focused on upgrading and consolidating Salesforce instances and business processes across EMEA. His work encompasses designing and deploying comprehensive Salesforce solutions that seamlessly integrate with both upstream and downstream systems.
Previous Roles at Excelian | Luxoft Financial Services
Julian Ward had a notable tenure at Excelian | Luxoft Financial Services, where he served as Head of Salesforce CRM/Operations Director from 2010 to 2018 in London, United Kingdom. His responsibilities spanned multiple functions, including overseeing global project reporting, governance, compliance, and risk management. Additionally, he played a crucial role in M&A efforts, managing integrations with new parent companies and subsequent acquisitions. His experience also extends to senior SOX control design, implementation, and audits.
Educational Background
Julian Ward completed his secondary education at Tunbridge Wells Grammar School for Boys, where he studied from 1984 to 1989. Prior to this, he attended Winchester House School from 1981 to 1983. These educational institutions provided him with a foundational skill set that would later support his extensive career in Salesforce management and business process optimization.
Salesforce Certifications and Project Management Expertise
Julian Ward holds multiple Salesforce certifications, including Certified Sales Cloud Consultant, Certified Service Cloud Consultant, Certified CPQ Specialist, and Certified Advanced Administrator. His expertise is further supported by certifications in various project management and business analysis methodologies, such as TOGAF, Lean Six Sigma, Agile, Scrum Master, Agile PM, Prince 2, ITIL, and BCS Business Analysis. These certifications underline his comprehensive knowledge in both Salesforce and project management, enabling him to implement effective, integrated solutions.
Years of Experience in Business and BPM
Julian Ward brings over 20 years of experience across SME and corporate environments, with a particular focus on Salesforce CRM and Business Process Management (BPM). He has more than 9 years of dedicated Salesforce CRM expertise and over 15 years in BPM. His diverse industry experience includes work in sectors such as online media, insurance, hospitality, distribution, and manufacturing, showcasing his adaptable skill set and broad sector understanding.