Lesley Lucero
About Lesley Lucero
Lesley Lucero is a Client Success Manager at Cision with a background in customer support across various industries. She holds a Bachelor's degree in Psychology from the University of Illinois Chicago.
Current Role at Cision
Lesley Lucero currently holds the title of Client Success Manager at Cision. In this role, Lesley is responsible for ensuring client satisfaction and managing relationships with key accounts. Additionally, Lesley serves as an Enterprise Customer Advocate, based in the company's Chicago, Illinois office.
Previous Experience at Toast, Inc.
Before joining Cision, Lesley Lucero worked at Toast, Inc. as a Customer Support Specialist. This position, held for five months from 2019 to 2020, involved assisting clients with various customer service needs in the technology sector. This experience contributed to Lesley's expertise in customer support roles.
Background in Logistics at C.H. Robinson
Lesley Lucero spent three years at C.H. Robinson as a Customer Support Specialist. From 2016 to 2019, Lesley worked in Chicago, Illinois, focusing on providing exceptional customer support within the logistics industry. This role allowed Lesley to develop a strong foundation in customer service, managing queries, and resolving issues efficiently.
Educational Background
Lesley Lucero holds a Bachelor's degree in Psychology from the University of Illinois Chicago. The degree was completed over a five-year period, from 2012 to 2017. This educational background in psychology provides Lesley with a deep understanding of human behavior, which is invaluable in customer relations and support roles.