Matthew Walizer
About Matthew Walizer
Matthew Walizer is the Vice President of Customer Success at both Brandwatch and Cision, with extensive experience in customer success and operations in New York.
Title
Matthew Walizer is the Vice President of Customer Success at both Brandwatch and Cision, operating within the New York City Metropolitan Area.
Current Responsibilities at Brandwatch
As Vice President of Customer Success at Brandwatch, Matthew Walizer partners with the executive leadership in sales. His role involves providing overall leadership to the Customer Success, Account Management, and broader Customer Experience teams across Brandwatch's core business units. He focuses on building, training, and scaling multifunctional customer experience teams to ensure that high standards are consistently met.
Current Role at Cision
Matthew Walizer also serves as Vice President of Customer Success at Cision, located in the New York City Metropolitan Area. His work spans vital leadership responsibilities, ensuring that Cision's teams meet and exceed their standards in customer success. His dual roles signify a significant breadth of influence and oversight within the customer success sector.
Previous Experience in Customer Success
Before his current roles, Matthew Walizer was the Director of Customer Success at Falcon.io from 2020 to 2021. He also held various positions at Vocabulary.com, including Vice President, Customer Operations, and Director of Customer Success, from 2015 to 2020. His early career also includes roles such as Customer Success Management Team Lead and NYC Account Management Coordinator at Revel Systems iPad POS, and Implementation Manager and Customer Success Specialist at Groupon.
Early Career and Education
Matthew Walizer's early career includes roles such as After School Tech Teacher at AmeriCorps and News Editor at iphoneappcafe.com. He was also the Reviews Editor at Today in Geek News! and worked in Front End Sales at The Home Depot. These diverse roles provided a foundation for his expertise and leadership in customer success.