Melissa Darrin
About Melissa Darrin
Melissa Darrin is an Enterprise Customer Advocate at Cision with a diverse background in hospitality and recruitment.
Title
Melissa Darrin is currently serving as an Enterprise Customer Advocate at Cision.
Current Position at Cision
Melissa Darrin holds the position of Enterprise Customer Advocate at Cision. In this role, she focuses on addressing the needs of major clients, ensuring their satisfaction and fostering long-term relationships. Her responsibilities likely include managing client communications, troubleshooting issues, and providing tailored solutions to meet the organization's high standards.
Previous Experience at MGM National Harbor
Melissa Darrin worked at MGM National Harbor in multiple roles over five years. Starting as a Hotel VIP Lounge Representative (2016-2017), she advanced to Room Reservations Coordinator (2017-2018), Assistant Front Office Manager (2018-2019), and finally, Hotel Operations Manager (2019-2021). These positions provided her with extensive experience in hotel management, customer service, and operations.
Former Role at Goodwin Recruiting
In 2021, Melissa Darrin worked as a Recruiting Partner at Goodwin Recruiting in the Washington DC-Baltimore Area. Her role involved sourcing and recruiting talent, conducting interviews, and matching candidates with suitable job opportunities within a short three-month tenure.
Education Background
Melissa Darrin has a diverse educational background. She earned a Bachelor of Science in Political Science and Mass Communications from Towson University, studying from 2012 to 2016. Additionally, she completed a course in Corporate Communications at the University of London in 2016.
Early Career and Teaching Experience
Melissa Darrin began her career in education, working as a Teaching Assistant at North Point Early Childhood Center from 2010 to 2012. She later served as a Mentor for the Towson University Freshman Transition Program in 2013, helping new students acclimate to university life.
Roles at KIDS FIRST Swim Schools & Franchise Company
From 2013 to 2016, Melissa Darrin held dual roles at KIDS FIRST Swim Schools & Franchise Company, working as both an Instructor and Front Desk Receptionist. In these capacities, she gained skills in customer service, administrative tasks, and educational instruction.