Melissa Williams, Ed.S
About Melissa Williams, Ed.S
Melissa Williams, Ed.S, is a Client Relations Manager at Cision and RecastSuccess, and a member of RevGenius, with a diverse background in education, customer success, and project management.
Current Employment at Cision and RecastSuccess
Melissa Williams currently serves as Client Relations Manager at Cision, where she focuses on maintaining and enhancing relationships with clients. At RecastSuccess, she works as a Customer Success Manager, dedicating her expertise to ensuring customer satisfaction and success. These roles allow her to leverage her extensive experience in customer relations and success management.
Role at RevGenius
Melissa Williams is an active member of RevGenius, contributing to a community of professionals focused on revenue growth and customer success. Her involvement underscores her commitment to staying current with industry trends and best practices.
Previous Experience at W&W Hauling LLC
From 2016 to 2022, Melissa Williams worked as a Customer Success Advocate at W&W Hauling LLC. During her six-year tenure, she honed her skills in logistics and customer relations, managing a trucking company and ensuring that clients' needs were met efficiently.
Teaching Career
Melissa Williams has a robust background in education, having served as a teacher at various institutions. Her roles included teaching Science and Computers & Yearbook Publications at DE SOTO PUBLIC SCHOOL DISTRICT 73 from 2007 to 2019. Additionally, she taught at Northwest R1 School District from 2004 to 2007. Her educational efforts produced a growth rate of 80% for over 1500 students and involved mentoring students, some of whom pursued successful careers.
Educational Background
Melissa Williams holds an Ed.S degree from Walden University, where she studied Teacher Leadership and Educational/Instructional Technology between 2011 and 2015. She earned a Master's degree in Secondary Education and Teaching from Missouri Baptist University, and a Bachelor of Science in Biology/Biological Sciences from Maryville University of Saint Louis.
Special Projects and Expertise
Throughout her career, Melissa Williams has been involved in numerous special projects, including working on a limited release of bourbon for Father's Day and serving as a Master Taster for Old Forester. Her expertise extends to evaluating and selecting single barrels for unique flavor profiles. She also presented at conferences sharing methods for improving student success and mentored students in photography.