Monique Bennett Lowe
About Monique Bennett Lowe
Monique Bennett-Lowe is an Application Support Analyst at Cision with a diverse background in IT support and development roles.
Application Support Analyst at Cision
Monique Bennett-Lowe currently serves as an Application Support Analyst at Cision. She has held this position since December 2015. In this role, Monique is responsible for providing technical support and troubleshooting applications within the company. Her extensive background in application support and deep understanding of software functionalities are key assets in her current position.
Experience in Premier Support Services
Before her current role, Monique worked as a Premier Support Services Specialist at Cision from 2015 to 2020. During these five years, she was responsible for offering advanced support services, addressing complex technical queries, and ensuring high levels of client satisfaction. Her role required a deep understanding of the company's offerings and the ability to respond effectively to customer needs.
Past Roles in Application Support and Compliance
Monique has a wealth of experience in various support roles. She served as a Content Management Learning Systems Administrator and Application Support Specialist at KMSI from 2012 to 2014 in Linthicum, Maryland. At The Shelter Group in Baltimore, she held several positions, including Compliance Analyst, Application Support Specialist, and Help Desk Analyst, from 2003 to 2012. Across these roles, she developed skills in compliance monitoring, system administration, and user support.
Educational Background in Computer Sciences
Monique studied at New York University, obtaining an Associate of Arts and Sciences (A.A.S.) in Computer and Information Sciences, General. She also studied at Strayer University, where she earned a Bachelor of Applied Science (B.A.Sc.) in Database Administration/Computer and Information Sciences, General. Additionally, she completed the Frontend Web Development Certificate program at Betamore Academy in 2017 and the Full-stack Web Development bootcamp at JavaScript DC Bootcamp in 2019.
Freelance Full-Stack Developer
Monique has experience as a Freelance Full-Stack Developer, further broadening her technical skills and expertise. She created a step-by-step tutorial on integrating Node, Express Routers, and exporting MySQL databases using JSON into MongoDB. This project highlights her ability to handle various technologies and her commitment to continuous learning.