Namanpreet Kaur
About Namanpreet Kaur
Namanpreet Kaur is a Content Analyst at Wipro Digital Operations and Platforms and Cision in Gurugram, Haryana, India, with a background in media research and market analysis.
Title
Namanpreet Kaur holds the title of Content Analyst and currently works at Wipro Digital Operations and Platforms and Cision in Gurugram, Haryana, India.
Professional Experience
Namanpreet Kaur has held multiple roles across various organizations. She is currently a Content Analyst at Cision and an Analyst at Wipro Digital Operations and Platforms in Gurugram, Haryana. Previously, she worked as a Media Research Analyst at Cision for one year from 2019 to 2020. She also served as a Manager at Diamond Designerz for 8 months and as a Market Research Associate at Cvent for 7 months. Additionally, she worked as a Research Analyst at Vaco Binary Semantics LLP for 7 months.
Education and Expertise
Namanpreet Kaur studied Economics at Hansraj College, New Delhi, where she earned a Bachelor of Arts (BA) degree from 2014 to 2017. Her professional expertise spans both B2B and B2C domains, and she regularly updates and maintains databases using SQL. She also provides training to new hires, including feedback on Process Knowledge Tests.
Responsibilities and Skills
In her current roles, Namanpreet Kaur handles various responsibilities including acting as an Acting-Team Leader when required, handling escalations and investigating causes. She performs root-cause analysis for issues and repetitive defects and updates Standard Operating Procedures (SOPs) regularly. Additionally, she maintains performance and productivity trackers for the team, works directly with content vendors for troubleshooting, and audits daily reports for content ingestion.
Team Support and Training
Namanpreet Kaur is also involved in team support and training. She conducts buddy-up sessions and refreshers for the team and provides regular updates on team processes. She ensures that the team maintains high performance and productivity through diligent tracking and regular feedback.