Patrick (Elliott) Robinson Cortez
About Patrick (Elliott) Robinson Cortez
Patrick (Elliott) Robinson Cortez is an Operations Analyst at Cision with a background in technical product support and customer care.
Company Overview
Patrick (Elliott) Robinson Cortez is currently employed at Cision, a global leader in media intelligence and communications solutions. At Cision, Patrick has taken on various roles, contributing significantly to the organization’s operations and technical support over the years.
Title and Current Role
Patrick Robinson Cortez holds the title of Operations Analyst at Cision. In this role, he focuses on analyzing and improving operational processes to enhance efficiency and productivity within the company. His work is crucial for maintaining streamlined operations in a competitive market.
Professional Background
Patrick has an extensive background in technical support and customer care. Before becoming an Operations Analyst, he served as a Team Lead, Technical Product Support, and a Customer Support Specialist at Cision. Prior to his tenure at Cision, Patrick worked at RetailMeNot as a Customer Care Coordinator, at Speak Freely as a Graduate Student Clinician, at GoDaddy as a Platform Specialist, and at BCforward as a Content Review Analyst.
Education and Expertise
Patrick earned a Master of Science in Communication Sciences and Disorders from Emerson College in 2022. He also holds a Bachelor of Arts in Foreign Languages from the University of Alaska Fairbanks. His expertise spans areas such as product support, analysis, and speech language pathology. Patrick thrives in Agile work environments and excels at merging language skills with technological applications.
Skills and Interests
Patrick specializes in product support, operational analysis, and development within the tech industry. He has a keen interest in leveraging feedback to enhance team and client experiences. Outside of the tech world, Patrick’s specialization in Speech Language Pathology showcases his versatile skill set. He enjoys the challenge of integrating language and technology in his professional endeavors.