Pete O'brien
About Pete O'brien
Pete O'Brien is the Head of Quality Assurance, Global Business Services at Cision in London, with extensive experience in quality assurance and operations management.
Current Role at Cision
Pete O'Brien currently serves as the Head of Quality Assurance, Global Business Services at Cision, based in London, England, United Kingdom. In this role, he is responsible for overseeing quality assurance processes on a global scale, implementing methodologies that enhance efficiency and effectiveness within the organization. His leadership is pivotal in maintaining high standards of quality across various business services.
Career Journey at Cision
Before his current role, Pete O'Brien worked as Operations Manager at Cision from 2016 to 2021 in London, United Kingdom. During his five-year tenure in this position, he focused on streamlining operations and enhancing productivity. His experience in operations management has been crucial in optimizing workflows and ensuring seamless business processes within the company.
Previous Experience at Gorkana
Pete O'Brien has significant experience at Gorkana, where he held various roles. From 2014 to 2016, he worked as Customer Experience Manager. Prior to that, he served as Quality Assurance, Boolean Search, Database Feedback Manager from 2013 to 2014, and as Quality Assurance & Boolean Search Team Manager from 2009 to 2013. During his tenure at Gorkana, Pete was instrumental in developing innovative quality assurance processes and enhancing customer experience.
Early Career at Durrants
Pete O'Brien's early career was spent at Durrants, where he held multiple roles over a ten-year period. He started as Night Shift Reader in 1999 and progressed to positions such as Night Shift Summariser, Day Shift Reader/Summariser, Quality Assurance Administrator, and Boolean Search Team Manager. His role as Boolean Search Team Manager from 2005 to 2009 marked a significant period where he honed his skills in media analysis and quality assurance.
Education and Qualifications
Pete O'Brien holds a degree in Social Science from Solent University, where he studied from 1992 to 1995. His academic background has supported his extensive career in quality assurance and operations management. Additionally, Pete has implemented Lean Six Sigma methodologies in his professional roles, demonstrating his commitment to continuous improvement and operational excellence.