Rajiv Debnath
About Rajiv Debnath
Rajiv Debnath is an Admin Specialist at Cision in India with a background in customer service and operations, including international experience in Ireland.
Current Role at Cision
Rajiv Debnath currently holds the position of Admin Specialist at Cision in India. In his role, he is responsible for managing administrative tasks and ensuring smooth operations within the organization. Cision is a global provider of earned media software and services, indicating that his administrative expertise plays a crucial role in supporting the company's dynamic activities.
Professional Experience at Shaw Academy
From 2020 to 2021, Rajiv Debnath worked at Shaw Academy as a Senior Customer Service Executive in Ireland. During his tenure, he was involved in handling customer service operations, addressing client queries, and ensuring satisfaction through effective communication and problem-solving. His role required a deep understanding of customer service protocols and international service standards.
Operational Specialist at Just Energy
Rajiv Debnath served as an Operational Specialist at Just Energy from 2019 to 2020 in the Bengaluru Area, India. His tasks involved managing operational processes, optimizing workflows, and ensuring efficient service delivery. His contributions were vital to maintaining the operational integrity and efficiency of the company during his stint.
Customer Service Advisor at [24]7.ai
From 2017 to 2018, Rajiv Debnath worked at [24]7.ai as a Customer Service Advisor in Bangalore Urban, Karnataka, India. In this position, he was responsible for providing customer support, resolving issues, and maintaining high standards of customer interaction. His role was critical in delivering quality service and client satisfaction.
Education Background
Rajiv Debnath has a strong educational foundation in commerce and management. He earned a Bachelor of Commerce (B.Com.) from Dibrugarh University, completing his studies from 2009 to 2012. Following this, he pursued a Post Graduate Diploma in Corporate Administration and Facility Management at the Indian Institute of Learning and Advance Development (INLEAD) from 2012 to 2013. This educational background has equipped him with essential skills for his varied professional roles.