Randy Delgado
About Randy Delgado
Randy Delgado is a Client Success Manager at Cision in Austin, Texas, with over a decade of experience in customer support and client success roles. He also works as a freelance film and TV editor in San Antonio, Texas.
Current Role at Cision
Randy Delgado is currently serving as a Client Success Manager at Cision in Austin, Texas, United States. In this role, he is responsible for ensuring that clients derive maximum value from the company's products and services. This involves providing personalized support, conducting training sessions, and resolving any issues that may arise.
Previous Experience at Cision
Before transitioning to his current role, Randy Delgado worked as a Customer Support Specialist at Cision for one year, from 2021 to 2022. During this time, he provided direct assistance to customers, handling inquiries and troubleshooting technical issues. His performance in this role led to his promotion to Client Success Manager.
Eight Years at Apple
Randy Delgado spent eight years at Apple as an Expert, from 2013 to 2021. In this capacity, he handled a range of responsibilities related to customer service and technology, developing a deep understanding of Apple's products and services. This extensive experience equipped him with valuable skills that he later applied in his roles at Cision.
Freelance Film and TV Editing
In addition to his corporate responsibilities, Randy Delgado also works as a Freelance Film and TV Editor in the San Antonio, Texas area. He applies his expertise in film and video production, offering services that include editing footage and creating cohesive narratives for various projects.
Educational Background
Randy Delgado studied Film/Cinema/Video Studies at Northwest Vista College from 2009 to 2013. He received a Digital Video and Cinema Production degree, which provided him with the technical skills and creative insights necessary for his roles in both client success management and freelance film and TV editing.