Riley Sulaver
About Riley Sulaver
Riley Sulaver is a Client Success Manager at Cision in the United States, with a background in marketing and customer support.
Title at Current Company
Riley Sulaver is currently serving as the Client Success Manager at Cision in the United States. This position involves managing client relationships and ensuring that clients derive maximum value from Cision's services and products.
Professional Background and Career Path
Riley Sulaver has a diverse professional background, having held multiple roles within different industry sectors. The career trajectory includes experience at Yelp as an Account Executive, where responsibilities likely included sales and client relationship management. Subsequently, Riley joined Cision, first as a Customer Support Specialist for a year, then as an Enterprise Customer Advocate for ten months. Currently, Riley holds the position of Client Success Manager, contributing over three years of service to Cision.
Experience in Customer Success and Advocacy
Riley Sulaver's career at Cision highlights a strong emphasis on customer success and advocacy. Starting as a Customer Support Specialist, Riley quickly transitioned to the role of Enterprise Customer Advocate and is now the Client Success Manager. This progression underscores a consistent focus on enhancing customer experiences and ensuring client satisfaction with Cision’s products and services.
Educational Background in Marketing
Riley Sulaver holds a Bachelor of Science (BS) degree in Marketing from Southern Illinois University, Carbondale. This educational foundation in marketing has been pivotal in shaping Riley's approach to client success and business development roles across various companies.
Early Career Experience in Business Development
Before joining Cision, Riley Sulaver began their career at Richardson Electronics - Power & Microwave Technologies as a Marketing Intern and later as a Business Development Specialist. These roles provided essential experience in marketing and business development, which have been integral to subsequent positions in client success and advocacy.