Sabrina Guatnaoui
About Sabrina Guatnaoui
Sabrina Guatnaoui is the Responsable Commerciale Grands Comptes at CISION, managing a diverse portfolio of high-profile clients and achieving notable client renewal and portfolio growth rates.
Company
Sabrina Guatnaoui is currently working at CISION – Leader Mondial solutions relations médias. CISION is a leading global provider of media relations solutions. The company offers a wide array of products and services aimed at enhancing communication strategies and media relationship management.
Title
Sabrina holds the position of Responsable Commerciale Grands Comptes at CISION. In this role, she focuses on managing large accounts and maintaining high levels of customer satisfaction.
Education and Expertise
Sabrina studied at IMCP in Paris 10e, where she completed a Brevet de Technicien Supérieur (BTS) en alternance from 2000 to 2001. This educational background laid the foundation for her expertise in commercial and client relationship management.
Professional Background
Before joining CISION, Sabrina worked at CEDROM SNI, a media monitoring and analysis company. She held the positions of Chargée de Clientèle from 2005 to 2008 and Chargée d’Administration des ventes et service clients from 2002 to 2005, both in Paris 2ème. These roles involved client relationship management and sales administration.
Client Management at CISION
In her current role at CISION, Sabrina manages a diverse portfolio of high-profile clients including Crédit Agricole SA, Crédit Agricole Assurance, Clifford Chance, ACPR, Sénat, Ministère de l'Economie, CEA, and Assemblée Nationale. She has achieved notable success with a client renewal rate of 97% and portfolio growth of 7%.
Strategic Responsibilities
Sabrina is responsible for defining strategies and setting objectives for the commercial team. Her role also includes drafting and responding to calls for tenders, organizing and animating marketing events, and conducting competitive intelligence.
Team Leadership and Support
Sabrina plays a key role in providing training and support to the sales team to enhance their performance. She handles client disputes, ensures their resolution, and coordinates various teams to ensure seamless operations.