Simon Kobayashi
About Simon Kobayashi
Simon Kobayashi is the UK Client Upgrades Manager at Cision, with over a decade of experience in client services and professional services roles.
Current Title and Role
Simon Kobayashi currently serves as the UK Client Upgrades Manager at Cision, based in London, England, United Kingdom. In this role, he is responsible for managing client upgrades, ensuring seamless transitions, and enhancing client satisfaction. His experience at Cision equips him to handle diverse client needs effectively.
Professional Experience at Cision
Simon Kobayashi has held several roles at Cision. From 2020 to 2022, he was the Senior Manager for Customer Onboarding and Training, responsible for guiding new clients and providing comprehensive training services. Prior to that, he worked as a Senior Professional Services Consultant (2019-2020) and as a Professional Services Consultant (2017-2019) based in Canary Wharf, London. These roles involved consulting on service implementation and client support.
Experience at Gorkana
Simon's tenure at Gorkana spanned from 2012 to 2017. Initially, he worked as a Search/Database Assistant (2012-2014), managing search and database operations. He was later promoted to Senior Search Assistant (2014-2017), where he played a key role in search and data management operations. These roles provided him with extensive experience in search and database management.
Human Resources Background
Before transitioning to client services, Simon accumulated experience in the human resources field. He worked at the International Organization for Migration as an HR Assistant for 2 years (2009-2011) and had brief stints as an HR Assistant in 2011-2012. His HR roles included responsibilities in employee onboarding, HR operations, and administrative support, providing a solid foundation in human resources practices.
Sector Experience
Simon's career encompasses diverse sector experience, having worked in both the public sector with the International Organization for Migration and the private sector with companies like Cision and Gorkana. This blend of public and private sector backgrounds enables him to understand and adapt to varied organizational needs and industry standards.