Susanna Lim
About Susanna Lim
Susanna Lim is a Senior Product Solutions Engineer at Cision with over 20 years of experience in the public relations and communications industry.
Current Role at Cision
Susanna Lim currently works at Cision as a Senior Product Solutions Engineer. She has progressed through various roles at the company, showcasing her deep expertise and adaptability. Her position involves overseeing product solutions, ensuring customer needs are met, and optimizing software solutions within the company’s framework.
Previous Positions at Cision
Before her current role, Susanna Lim held the position of Enterprise Business Development Director at Cision from 2016 to 2017. Prior to that, she was a Sales Product Engineer in the Sales Operations and Enablement team from 2015 to 2016. These roles have helped her build a comprehensive understanding of sales operations and enterprise-level business development.
Career at Vocus, Inc.
Susanna Lim worked at Vocus, Inc for 12 years, holding positions such as Strategic Sales Engineer in Enterprise Sales and Professional Services Consultant. She spent a total of 9 years as a Professional Services Consultant before moving to the role of Strategic Sales Engineer. Her tenure at Vocus provided her with extensive experience in strategic sales and professional consulting, enhancing her expertise in public relations and communications.
Early Career and Education
Susanna Lim began her career in the hospitality industry, working at Hyatt Hotels Corporation as a Food & Beverage Manager and Operations Analyst from 1994 to 1997. Prior to that, she worked at MICROS Systems Inc as a System Specialist, Sales Engineer, and Lead Implementation Specialist. She studied at Penn State University, earning a Bachelor of Science in HR&RM, which laid the foundation for her career in both the technology and hospitality sectors.
Skills and Expertise
With over 20 years of experience in the public relations and communications industry, Susanna Lim specializes in Software as a Service (SaaS). She excels in sales presentations, software documentation, and has a strong background in HTML. Her technical skills in sales engineering are complemented by her diverse experience in both technology and hospitality sectors, contributing to her multifaceted professional profile.