Citizen
Citizen is a personal safety network that provides real-time 911 alerts, instant help from crisis responders, and safety tracking for friends and families, operating in 60 cities with over 9 million users.
Company Overview
Citizen is a personal safety network that provides real-time 911 alerts, instant help from crisis responders, and safety tracking for friends and families. Citizen allows users to broadcast live video and leave comments to help resolve situations. The company has sent over 10 billion alerts and has over 9 million users. Citizen operates in 60 cities and counting.
Real-Time Alerts
Citizen alerts go out within seconds of a 911 or user report. This real-time notification system helps users stay aware of nearby emergencies and take necessary precautions. The app's ability to broadcast live video and allow user comments contributes to more efficient crisis management.
Citizen Protect Service
Citizen's Protect service offers instant video, audio, and messaging connections to agents 24/7. This service can detect car crashes, send an ambulance, alert emergency contacts, and stay on the line until help arrives. It also offers roadside assistance, emergency dispatch, and monitoring during medical emergencies. Protect agents have aided in finding missing people and pets by sending personalized missing person or pet reports through the Citizen network.
Data Privacy and Security
Citizen's infrastructure is designed to securely store user data and minimizes the storage of personal information to the shortest duration necessary. The company does not sell user data to third-party service providers or government agencies. Location data is used solely to route real-time safety alerts to users.
Availability and Accessibility
Citizen's app is available for free download on Google Play and the App Store, making it accessible to a wide range of users. This allows millions of individuals to benefit from the real-time safety features and services provided by Citizen.