Citrin
Citrin, founded in 2006, provides valet, porter, and employee management services to auto dealers across the country, boasting a 99% client retention rate and 100% Dealer Client CSI Increases.
Services
Citrin provides a comprehensive range of services primarily for auto dealers across the country. These include valet parking, parking management, service valets/porters, service drive greeters, pick-up and drop-off, service wash attendants, sales lot attendants, loaner fleet management, delivery coordinators, and parts drivers. Additionally, they offer a fully-insured team to handle customer service scenarios, ensure liability for damage, and provide worker’s compensation.
Company History
Founded in 2006, Citrin has developed a solid reputation within the auto dealer services industry. With a focus on high-quality service and client satisfaction, the company has managed to retain 99% of its clients since its inception. Over the years, Citrin has built an impressive track record, including achieving 100% Dealer Client CSI Increases.
Customer Satisfaction
Citrin has an exemplary record of boosting Customer Satisfaction Index (CSI) scores for its dealer clients. They leverage advanced technology solutions to capture real-time data on time, attendance, and reporting to maintain high standards of service quality. The company's platform helps drive more revenue through service drives, reduce labor redundancy, and monitor costs effectively.
Industry-Leading Technology
Citrin makes use of industry-leading software providers such as CDK, XTime, My Dealer Lot, RedCap, and Hunter Quick Align to enhance its service offerings. These technological integrations allow for real-time tracking and reporting, ensuring that the company remains a step ahead in delivering efficient and reliable services.
Corporate Office
Citrin's corporate office is located at 6500 Emerald Pkwy Suite 385, Dublin, OH 43016. The office serves as the central hub for their operations, supporting their extensive range of services and technology solutions provided to auto dealers nationwide.