Clientbook
Clientbook provides comprehensive client management solutions, including messaging, automations, analytics, and a Smart Assistant, serving industries like Jewelry, Furniture, and Apparel.
Clientbook Services
Clientbook provides a comprehensive suite of features designed to assist retailers in managing their customer relationships effectively. Its core services include Client Management, Messaging, Automations, and Analytics. The platform also offers a Smart Assistant powered by artificial intelligence, which helps retailers identify high-value opportunities, send personalized messages, and reengage at-risk clients. Clientbook supports mass messaging, personalized messaging, and web chat, all accessible via both desktop and mobile apps. Additionally, it offers automated reminders, messages, and review requests to facilitate smooth follow-ups.
Industry Applications of Clientbook
Clientbook serves a diverse range of industries including Jewelry, Furniture, Apparel, Music, Outdoor, and Spas. By integrating with dozens of point of sale systems, the platform ensures seamless data amplification without disrupting existing workflows. The AI-powered tools and automation features in Clientbook are tailored to meet the unique needs of each sector, enhancing customer engagement and streamlining sales processes.
Clientbook Smart Assistant
Clientbook's Smart Assistant leverages artificial intelligence to offer personalized support to retailers. This feature focuses on identifying high-value opportunities, sending customized messages, and reengaging at-risk clients. By analyzing vast amounts of client data, the Smart Assistant provides actionable insights that retailers can use to optimize their customer relationship strategies.
Clientbook Analytics and Reporting
Clientbook offers robust analytics capabilities that help retailers make data-driven decisions. The platform includes tools for tracking floor team progress, setting goals, and monitoring the sales pipeline. Comprehensive analytics reports enable retailers to understand customer behavior better, tailor their marketing efforts, and ultimately improve sales performance. This data-centric approach is vital for informed strategic planning and operational efficiency.
Clientbook Company History
Founded and based in Lehi, UT, Clientbook has experienced significant growth, including a record year in 2020 during which it managed over 33 million client profiles and facilitated $500 million in retail sales. The company raised $4.5 million in a strategic funding round to support its expanding operations. Clientbook continues to innovate and provide valuable resources for retailers, including eBooks and webinars like the Ultimate Guide to Retail and the Retailer's Guide to AI. The company's pricing plans start at $295 per month.