Coastal Cloud
Coastal Cloud is a North America-based company specializing in Salesforce solutions, serving various industries with a range of services including data analytics, customer success, and strategic planning.
Services
Coastal Cloud offers a broad array of services designed to address various business needs. These services include Data & Analytics, Customer Success, Finance, Accounting & ERP, Marketing, Sales, Quote To Cash & Contracts, Service, Field Service & OmniChannel, True North, Strategy Services, and Waves, Innovation Services. Each service is crafted to provide targeted solutions, leveraging extensive expertise and a strategic approach to drive business success.
Industries Served
Coastal Cloud serves a wide range of industries, demonstrating a versatile approach to business solutions. The sectors they cater to include Communications & Media, Education, Financial Services, Healthcare, High Tech, Life Sciences, Manufacturing, Nonprofit, Private Equity, Professional Services, Public Sector, Retail & Consumer Goods, and Travel & Hospitality. This diverse industry experience underscores their capability to address sector-specific challenges and deliver customized solutions.
Company History
Since its founding in 2012, Coastal Cloud has partnered with over 1,500 organizations to deliver effective Salesforce solutions. The company has completed 6,914 projects, demonstrating a strong track record of providing successful implementations. With a team of 558 experts holding 2,407 certifications, Coastal Cloud remains committed to deploying expertise and innovative solutions to meet their clients' needs.
Customer Satisfaction
Coastal Cloud prides itself on maintaining a perfect customer satisfaction rating of 5/5. This exemplary rating is a testament to their commitment to client success and the effectiveness of their solutions. The company's focus on delivering tailored, high-quality services has garnered trust and satisfaction from clients across various industries.
Strategic and Innovation Services
Coastal Cloud provides strategic planning and execution services through their 'True North' offering. Additionally, their 'Waves' service focuses on continuous innovation and strategic resource allocation to ensure sustained growth and adaptation in the ever-evolving business landscape. These services are designed to help organizations navigate complex business environments and drive long-term success.
Specialized Solutions
Coastal Cloud offers specialized solutions to address unique industry challenges. These include the 'Campaign2Care' for seamless patient engagement in healthcare, 'Digital Evolution for Faith Organizations' to support faith-based initiatives, 'Robust 988 Call Center' for crisis support and suicide prevention, 'Automated Volunteer Management' to streamline volunteer processes, and 'Unified Business Insights' which connects marketing, CRM, and financial platforms for a comprehensive business performance view. These tailor-made solutions highlight Coastal Cloud's versatility and commitment to meeting diverse client needs.