Ashley Guerard
About Ashley Guerard
Ashley Guerard is a Case Manager specializing in harm reduction strategies and trauma-informed crisis intervention. She has extensive experience in adult protective services and has held various roles in the healthcare and public safety sectors.
Work at Community Healthlink
Ashley Guerard has been employed at Community Healthlink Inc as a Case Manager since 2016. In this role, she focuses on implementing harm reduction strategies to support clients in need. Her responsibilities include utilizing a trauma-informed approach in crisis intervention, which aids in effectively managing adult protective service cases. Guerard's experience in this position has contributed to her professional development and expertise in case management.
Education and Expertise
Ashley Guerard studied at Groton-Dunstable Regional High School, where she earned her High School Diploma from 2004 to 2008. She furthered her education at Salem State University, obtaining a Bachelor of Applied Science (B.A.Sc.) in Criminal Justice/Safety Studies from 2008 to 2014. Her educational background supports her work in case management and adult protective services, equipping her with the necessary knowledge and skills.
Background in Social Services
Guerard has a diverse background in social services, having worked in various roles that enhance her case management skills. She served as an Advocate at HAWC Healing Abuse Working for Change from 2014 to 2016, where she worked in Salem, MA. Additionally, she held positions at North Shore Elder Services and North Shore Medical Center, where she gained experience in adult protective services and security, respectively.
Professional Experience Prior to Current Role
Before her current role at Community Healthlink, Ashley Guerard held several positions that contributed to her expertise in crisis management and support services. She worked as a Security Officer at North Shore Medical Center from 2010 to 2014 and as an Adult Protective Services worker at North Shore Elder Services in 2018. Her early career included an internship as a 911 Dispatcher at Groton Town Police Department in 2008.
Skills in Crisis Intervention
In her role as a Case Manager, Ashley Guerard employs de-escalation techniques and a trauma-informed approach to effectively manage crisis situations. Her focus on harm reduction strategies is integral to her practice, allowing her to provide support to vulnerable populations. These skills are essential in her work with adult protective service cases, ensuring that she addresses the needs of her clients comprehensively.