ConcertoCare

ConcertoCare

ConcertoCare offers in-home and virtual medical care to seniors, providing comprehensive support including chronic condition management, mental health services, and advanced care planning. Operating in seven states, ConcertoCare serves over 25,000 patients with Medicare and Medicaid coverage.

Services

ConcertoCare offers a wide array of services tailored to meet the needs of seniors. Their offerings include in-home medical care, regular in-home checkups, chronic condition management, and health coaching. Patients can access urgent care, medication management, mental health support, and advanced care planning. Additional services encompass transportation, food support options, caregiver supports, and palliative care. Utilizing a remote patient monitoring platform, ConcertoCare enables 24/7 monitoring and information-sharing to ensure continuous care.

Service Areas

ConcertoCare currently operates in California, North Carolina, Ohio, Rhode Island, Washington, and several other states. Under the name Crown Health, they provide comprehensive in-home medical care specifically in Washington. Through their CareDeployTM model, ConcertoCare ensures the rapid setup of new markets within 120 days or less, allowing them to expand their reach and provide timely care to more patients.

Patient Population

ConcertoCare serves a diverse patient base, including those with Medicare+Medicaid, Medicare Advantage, or Medicare. They are a leading risk-bearing provider, offering personalized in-home medical care and support to vulnerable patient populations. Their CarePartners program is particularly designed for adults with Medicare Advantage, Medicaid, Medicare + Medicaid (Duals), and Commercial health insurance plans, focusing on keeping patients healthy and independent.

Care Team Composition

ConcertoCare's teams are composed of a multidisciplinary group of healthcare professionals, including doctors, nurses, pharmacists, social workers, mental health professionals, and community health workers. This integrated approach ensures that patients receive comprehensive care tailored to their individual needs. The collaborative team works together to manage chronic conditions and provide health coaching, supporting patients in achieving their lifestyle goals.

Technological Innovations

ConcertoCare leverages advanced technological solutions to enhance patient care. Their Patient3D® platform aggregates multiple data sources for advanced patient stratification and cohorting, allowing for personalized care plans. Additionally, their virtual care platform empowers patients to initiate visits via SMS text messages, facilitating seamless communication with their healthcare providers. The company's adherence to rigorous security protocols is demonstrated by their SOC2 certification.

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