ConverseNow
ConverseNow leverages Voice AI technology to improve the guest experience in restaurants by automating order-taking, reducing drive-thru lines, and preventing missed calls. The platform is operational in over 1,250 stores across 43 states and integrates with major POS systems and other restaurant technologies.
Voice AI Technology
ConverseNow's Voice AI technology is designed to enhance the guest experience by reducing drive-thru lines, eliminating busy signals, and preventing missed calls. The platform automates the order-taking process with remarkable accuracy, combining the ease of online ordering with the high-touch experience of traditional drive-thru and phone conversations. The technology is capable of handling limitless orders simultaneously, helping to maximize sales potential by increasing average ticket size and order capture.
Restaurant Efficiency and Labor Management
ConverseNow's Voice AI platform helps restaurants manage labor shortages by allowing staff to focus on food prep, order fulfillment, and guest service. This efficiency not only reduces stress and increases job satisfaction for employees but also improves overall restaurant performance. The platform's simple plug-and-play setup requires no service staff training and integrates with most major POS systems, drive-thru base stations, phone systems, delivery services, and other restaurant software and hardware providers.
Market Presence and Scalability
ConverseNow's Voice AI platform is live in more than 1,200 stores across 43 states, processing millions of conversations each month. The technology is scalable, allowing restaurants to go live with their first store in 4-6 weeks and additional stores in 3-5 days. The platform is designed to work across all voice channels, including phone and drive-thru, and is optimized for seamless integration with leading POS systems, drive-thru providers, and other technology suppliers.
Customizable Solutions
ConverseNow offers a fully customizable voice AI solution that can be tailored to specific restaurant needs, including menu items, upsells, and special offers. The technology can handle non-order calls, process coupons and gift cards, and customize offers at various levels. This customization enhances the guest experience and helps to boost same-store sales and average ticket size by dynamically upselling and capturing more orders.
Awards and Recognitions
ConverseNow has received several awards and recognitions, reflecting its impact in the industry. These include being a Forbes AI 50 Honoree and being listed among the Spoon’s Top 10 Restaurant Tech Companies. These accolades highlight the company's innovative contributions to the restaurant industry.