CSG
CSG provides a comprehensive SaaS billing and customer lifecycle management platform tailored for cable and broadband, offering solutions for digital services, payments, customer engagement, and network management.
SaaS Billing and Customer Lifecycle Management
CSG offers a comprehensive SaaS billing and customer lifecycle management platform tailored specifically for the cable and broadband sector. Their Advanced Convergent Platform (ACP) is utilized by over 200 customers, including top 20 operator groups, to support over 75 million subscribers. This platform integrates various business models such as B2B, B2C, B2B2X, and IoT.
CSG Ascendon
CSG Ascendon enables customers to sell any digital service directly to consumers. This platform allows businesses to build bundles, facilitate customer payments, and enable self-service options on their terms, enhancing the digital purchasing experience.
Customer Engagement Platforms
CSG's customer engagement solutions include CSG Xponent, a leading platform that delivers seamless customer experiences anytime and anywhere. Xponent Ignite offers pre-built customer journeys tailored to specific industries for quick deployment. In 2022, CSG's customer journey orchestration platform Xponent was named a leader in the Forrester Wave™: Journey Orchestration Platforms.
Payment Solutions
CSG Forte provides comprehensive solutions for accepting various payment methods such as online and mobile payments, ACH, and contactless transactions. Their payment and merchant services simplify the process by integrating diverse payment channels for seamless operations, whether online, on the go, or in-person.
5G Network Solutions
CSG delivers network solutions designed to manage 5G data at scale. These include mediation, policy control, and network messaging capabilities that support various market needs from 3G/4G to 5G and beyond. Their policy control solutions allow for the monetization of 5G by offering premium pricing for low latency, quality of service, and network slices.