Jennifer Allen
About Jennifer Allen
Jennifer Allen serves as the Customer Success Lead at Custora, a position she has held since 2016. She has a background in management consulting, having worked at Accenture and McKinsey & Company, and holds an MBA from the Wharton School.
Work at Custora
Jennifer Allen has served as the Customer Success Lead at Custora since 2016. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her efforts contribute to building strong relationships with clients and driving customer engagement. Based in New York, New York, she has played a key role in shaping the customer experience strategy at Custora.
Previous Experience at Accenture
Jennifer Allen worked as a Management Consulting Analyst at Accenture from 2010 to 2012. During her two years in this role, she was based in New York, New York. Her responsibilities included analyzing business processes and providing strategic recommendations to clients. This experience laid the foundation for her future roles in customer success and management.
Experience at McKinsey & Company
From 2012 to 2014, Jennifer Allen was a Practice Coordinator in the North America Banking and Securities division at McKinsey & Company. In this position, she supported various projects and initiatives, contributing to the firm's consulting efforts in the financial sector. Her time at McKinsey further developed her analytical and organizational skills.
Education and Expertise
Jennifer Allen earned her Master of Business Administration from the Wharton School, where she studied from 2014 to 2016. Prior to that, she completed her Bachelor of Arts degree at Bucknell University from 2006 to 2010. Her educational background provides her with a strong foundation in business principles and practices, which she applies in her professional roles.