Dental Intelligence
Dental Intelligence provides a suite of tools for dental practices, including analytics, patient engagement, and online scheduling, serving over 9,000 practices nationwide.
Services
Dental Intelligence offers a wide range of tools designed to enhance the efficiency and effectiveness of dental practices. These services include analytics, patient engagement, online scheduling, and payment tools. The company supports dental practices with features like 'Smart Schedule' for filling last-minute scheduling gaps, 'Follow Ups' for tracking patient needs, and the 'Patient Portal' for managing appointments and forms. Additionally, Dental Intelligence provides solutions like the 'Kiosk' app for digital form submissions and the 'Morning Huddle' feature to prepare dental teams with data-driven insights.
Products
Dental Intelligence provides an extensive set of products aimed at optimizing dental practice operations. Key products include the 'Smart Schedule' for managing and maximizing appointment slots, 'Follow Ups' to ensure continuous patient care, and 'Screen Pops' which integrate with VoIP phone systems to offer instant patient information. The 'LiveOps' feature offers a virtual overview of daily patient flow, while 'Team Chat' facilitates internal communication. 'Scorecards' and the 'Morning Huddle' provide customizable, data-driven reports and insights for daily practice management. Additionally, the 'Engage App' enhances patient interaction by managing appointments and reminders.
Mobile App
Dental Intelligence offers a mobile app that allows dental professionals to access vital practice data on the go. This app supports the company's suite of tools, providing features like schedule management, patient follow-ups, and data access from remote locations. The mobile app includes functionality for the 'Patient Portal,' enabling patients to view and submit required forms and paperwork conveniently. The 'Engage App' within the mobile suite maximizes patient convenience by allowing visibility into appointments, reminders, and loyalty points.
Patient Engagement
Dental Intelligence focuses on enhancing patient engagement through various tools designed to streamline communication and improve patient experiences. The 'Patient Portal' provides patients with easy access to forms and appointment scheduling. The 'Engage App' offers appointment visibility, reminders, and tracks loyalty points. The company also runs a 'Loyalty Program' to incentivize patients for completing tasks and engaging with the practice. These tools collectively ensure that practices can maintain better communication and foster stronger patient relationships.
Compliance and Security
Dental Intelligence prioritizes compliance and security, ensuring that all services and data handling processes adhere to HIPAA regulations. The company is also preparing to earn SOC 2 Type 1 and Type 2 attestations by 2024, demonstrating a commitment to maintaining high standards of security and privacy in handling patient data. This focus on compliance ensures that dental practices using Dental Intelligence’s tools can trust that their data is managed securely and ethically.