Docty
Docty offers a comprehensive telemedicine platform that supports pharmacies, doctors, clinics, and insurance companies with features like telemedicine, symptom checker, and electronic health records, enhancing operational efficiency and patient engagement.
Services
Docty offers a comprehensive telemedicine platform designed for pharmacies, doctors, clinics, and insurance companies. It includes features such as telemedicine consultations, medical guidance, symptom checker, corporate wellness programs, and electronic health records. The platform supports remote clinic management, integrating both in-person and telehealth consultations while enhancing operational efficiency. Additionally, Docty provides specialized omnichannel automation solutions for patient retention and patient engagement tools like AI-powered conversational messaging, voice, and chat features.
Remote Care Solutions
Docty introduces solutions for remote care, claiming up to a 67% increase in operational efficiency through the integration of telemedicine. The platform supports remote clinic management, including secure video consultations and instant medical report sharing. It features specialized tools, such as voice-enabled clinical documentation for precise patient records, digital prescription writing, and medication management. The platform also provides a networking platform for lab collection centers to streamline referrals.
AI and ML Integration
Docty utilizes AI and ML technologies to enhance various aspects of healthcare services. AI clinical workflows are employed to reduce the time needed for documentation, while advanced record digitization ensures efficient data handling. The platform also features AI-powered tools for patient engagement, like conversational messaging. It provides voice-enabled clinical documentation to enhance accuracy and efficiency in maintaining patient records.
Data Security
Docty guarantees global-grade data security and encryption, ensuring the platform's compliance with SOC 2 and HIPAA standards for its Enterprise Plan. This compliance ensures that all patient data handled through the platform is secure and protected, supporting its role in sensitive healthcare environments. The platform also provides secure tools for managing patient information, such as video consultations and the electronic sharing of medical reports.
Insurance Solutions
For insurance companies, Docty offers a data-driven insurance aggregation platform aimed at enhancing customer service and management. This platform aims to reduce administrative costs for insurance aggregators by up to 30%. This solution supports better management of insurance policies and customer interactions by integrating seamlessly with other business tools, including CRM systems and video call applications.