Domuso
Domuso, founded in 2014 in Santa Monica, offers a comprehensive payment facilitation service for renters, including a variety of payment methods and a rewards program to incentivize positive resident behavior.
Company History
Domuso was founded in 2014 in Santa Monica. In 2018, the company introduced a first-of-its-kind digitally certified payment option, marking a significant innovation in the property management payment technology space. The momentum continued in 2020 with the release of the industry’s first true mobile check scanner. By 2023, Domuso had unveiled a new resident portal and expanded its integration partners list.
Services
Domuso offers a comprehensive payment facilitation service designed for property management. This service enables renters to pay rent, utilities, security deposits, HOA fees, and other various payment types via credit card, debit card, eCheck/ACH, cash at third-party MoneyGram locations, and scanned paper checks. Domuso also provides 100% chargeback protection on certified transactions. Additionally, the platform features a mobile app that allows residents to pay rent using any of the seven available methods, at any time.
Products
Domuso provides several key products aimed at enhancing property management efficiency. The Payment Insights dashboard offers a centralized view of financial performance across multiple property management systems. The Mobile Check Payments and MoneyGram feature allows residents to submit cash-equivalent payments digitally. Domuso's maintenance request feature allows properties to manage maintenance requests online, providing automatic status updates to residents without additional costs for existing users. The company's mobile app consolidates these functionalities, offering a seamless payment experience for residents and property managers alike.
Innovation in Payment Technology
Domuso has been at the forefront of payment technology innovation within the property management sector. In 2018, they introduced a digitally certified payment option, which was the first of its kind. Two years later, they released the industry's first true mobile check scanner. Domuso continues to innovate, as seen in their recently launched revolutionary rewards program that incentivizes positive resident behaviors through gamification and feedback engagement. These efforts aim to increase occupancy, retention, and overall property reputation.
Integration and Partnerships
Domuso's platform integrates seamlessly with major accounting systems such as Yardi, Realpage, and Fortress. This integration enables a centralized payment operation, allowing property managers to view financial performance across various property management systems through a single web portal. The 2023 expansion of Domuso’s integration partners list further underscores the company’s commitment to providing a versatile, adaptable service that meets the diverse needs of property management professionals.