Drift
Drift offers a platform for personalizing conversations at every stage of the buyer’s journey and is now part of Salesloft.
Services
Drift offers a comprehensive platform for personalizing conversations across the buyer’s journey. They specialize in conversational marketing, conversational sales, and conversational service. Their platform includes features such as conversational AI, integrations, and reporting & analytics. Drift also provides a variety of support resources, including blogs, books & reports, events, webinars, and podcasts.
Drift Engage
Drift Engage is a key feature of the Drift platform, employing AI intent scoring to personalize conversations and improve targeting. This functionality helps capture more existing demand and increase conversion rates by tailoring interactions based on user intent.
Part of Salesloft
Drift is now part of Salesloft, enhancing its capabilities and reach in the market. This integration aims to deliver improved solutions for conversational marketing, sales, and service by combining the strengths of both platforms.
Program for Startups
Drift offers a special program called Drift for Startups, designed to support early-stage companies. This initiative provides startups with access to Drift's advanced conversational tools, helping them build personalized and engaging customer interactions from the outset.
Platform Features
Drift's platform boasts several key features including AI-powered chatbots, meeting schedulers, and video messaging. Additionally, they offer a mobile app, a video mobile app, and a Chrome extension for video recording and sharing. To further aid users, Drift includes a ROI calculator to estimate potential financial benefits.
Integrations
Drift supports integrations with a variety of tools such as Salesforce, HubSpot, and Slack. These integrations allow for seamless data sharing and enhanced functionality, making it easier to incorporate Drift into existing workflows.
Customer Success Stories
Drift showcases numerous case studies that highlight customer success stories. These case studies offer insights into how various companies across different industries have effectively used Drift’s platform to enhance their marketing, sales, and customer service efforts.
Community Engagement
Drift actively engages with its community through events and webinars. These engagements provide a platform for sharing insights, learning from industry experts, and fostering a sense of community among users.
Pricing Plans
Drift offers various pricing plans to cater to different business needs, including Premium, Advanced, and Enterprise options. These plans provide different levels of access to their platform’s features and support services.
Professional Services and Support
Drift provides extensive professional services and support through a dedicated help center and community. They also have a detailed security and compliance section to ensure data protection. Additionally, the Drift Insider+ program offers advanced learning and resources for their users.