Delayne Peters
About Delayne Peters
Delayne Peters is the Client Insights Manager at Drips, with a strong background in communication, marketing, and team building. She holds a Bachelor's degree in Integrative Studies and an Associate's degree in Science from Kent State University.
Current Role at Drips
Delayne Peters is currently serving as the Client Insights Manager at Drips. She began this role in 2022 and is responsible for gathering and analyzing client feedback, ensuring that data-driven insights are applied to enhance client satisfaction and business performance. Her work involves closely monitoring client interactions and providing actionable insights to the company’s strategic planning and client retention efforts.
Previous Positions at Drips
Before becoming the Client Insights Manager, Delayne Peters held two other positions at Drips. She worked as a Client Insights Coordinator from 2021 to 2022 for 10 months, where she assisted in collecting and interpreting client data. Prior to this, she was a Campaign Coordinator from 2020 to 2021 for 1 year, focusing on managing and optimizing marketing campaigns to ensure client success.
Earlier Career Experience
Delayne Peters has accumulated diverse professional experience prior to her current role. She served as a Receptionist at Don Joseph Toyota for 11 months from 2019 to 2020 in Kent, Ohio. She also worked as a Secretary at Direct Import Assistant Corp. from 2014 to 2020 for 6 years. In addition, she was a Sales Associate at Motter’s Music House Inc. from 2011 to 2014 for 3 years in the Cleveland/Akron, Ohio area.
Educational Background
Delayne Peters holds a Bachelor's degree in Integrative Studies from Kent State University, completed over five years from 2014 to 2019. She also earned an Associate of Science degree from Kent State University, finished in 2018 after four years of study. During her academic career, she pursued minors in Entrepreneurship and Marketing. She completed her high school education at Lake Catholic High School from 2010 to 2014.
Skills and Expertise
Delayne Peters has a strong background in communication, marketing, and team-building, which she has honed through her various roles at Drips. She is proficient in Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, and Social Media. Her educational background and work experience have equipped her with a versatile skill set that supports her effectiveness in her current role as Client Insights Manager.