Jon Lewis
About Jon Lewis
Jon Lewis is a Software Technical Support Specialist at Drips, with a background in Information Technology and experience as a Shift Manager at McDonald's.
Current Position at Drips
Jon Lewis currently serves as a Software Technical Support Specialist at Drips. He has been with the company since 2018. Located in Cleveland, Ohio, United States, Drips specializes in AI-driven conversational campaigns. Jon has contributed to Drips from its early stages, focusing on enhancing the company's capabilities in omni-channel communication to improve consumer relationships.
Background in Management at McDonald's
Before joining Drips, Jon Lewis worked as a Shift Manager at McDonald's. From 2010 to 2018, Jon held this position for 8 years. His role involved overseeing daily operations, managing staff, and ensuring customer satisfaction. This experience in management provided Jon with valuable skills in leadership and operational efficiency.
Education at Cuyahoga Community College
Jon Lewis studied Information Technology at Cuyahoga Community College, earning an Associate's degree. His academic journey spanned from 2010 to 2017. The coursework equipped Jon with foundational and advanced knowledge in IT, preparing him for his technical support role at Drips.
Expertise in Omni-Channel Communication
Jon Lewis possesses expertise in managing omni-channel communication platforms. His role at Drips involves enhancing consumer relationships through integrated AI and live agent interactions. Jon plays a key part in developing industry-specific drip campaigns, leveraging advanced technology to optimize communication strategies.