Ease
Ease, now owned by Employee Navigator, provides a benefits administration platform designed for brokers, employers, and partners, supporting over 2,300 agencies, 85,000 employer groups, and 3.4 million employees.
Company Overview
Ease, which is now a subsidiary of Employee Navigator, offers a benefits administration platform tailored for brokers, employers, and partners. The company supports over 2,300 agencies, 85,000 employer groups, and 3.4 million employees with its robust solutions for benefits enrollment and management. Ease's platform is designed to integrate seamlessly with payroll systems and offers various HR tools, making it a comprehensive choice for small- and medium-sized businesses.
Products and Services
Ease provides a suite of products and services including benefits administration, HR solutions, and security features. The platform supports online benefits enrollment and ongoing management, along with direct carrier connections for large-group benefits. Products are available in three subscription levels for brokers—Pro, Agency, and Enterprise—each designed to address different client needs. Ease also offers a marketplace where partners provide additional technology, benefits, and expertise.
Technology and Integration
Ease uses Amazon Web Services (AWS) to host its servers, ensuring better availability and disaster recovery across multiple regions. The platform integrates with top-tier payroll providers such as ADP Workforce Now, Heartland, Paycor, Paylocity, and RUN Powered by ADP. Additionally, Ease has a mobile app for both iOS and Android, allowing employees to access their benefits information from anywhere. Ease's compliance is bolstered by its HITRUST CSF® Certification.
Customer Support and Training
Ease is committed to helping clients achieve their business goals through dedicated Customer Success Managers (CSMs). The company provides a comprehensive Help Center and Ease Academy for training and support. Moreover, Ease organizes various events, both virtual and in-person, to educate and engage with users. These initiatives aim to ensure that clients utilize the platform effectively and maximize the benefits of its offerings.
Market Presence and Partnerships
Ease has established a strong market presence, partnering with numerous third-party administrators, general agencies, and other benefits providers. The platform’s extensive partner network enhances its service offerings and provides users with a wide array of additional resources. Ease’s direct carrier connections and non-PEPM pricing model make it a cost-effective solution for brokers managing small- and medium-sized businesses' benefits.