Electric
Electric provides an AI-driven IT management platform tailored for SMBs, offering significant cost reductions and a wide range of IT support across the United States.
Services
Electric offers a platform for IT management tailored specifically for small and medium-sized businesses (SMBs). The platform provides tools to manage IT needs, catering to users regardless of their technical expertise. One of the key offerings includes a 50% reduction in IT spend for its clients. Electric also employs an AI-powered IT assistant named Gigawatt to assist with IT-related inquiries. Additionally, the company offers a free IT cost calculator to help businesses assess their IT expenses accurately. The platform ensures IT support across over 150 cities in the United States.
History
Electric was founded in 2016 and has rapidly grown to support over 50,000 users. Headquartered in New York, NY, the company has expanded its presence to Denton, TX, and remote locations across 24 states. By 2023, Electric has garnered a customer base of over 900 companies managing more than 50,000 employees.
AI-Powered IT Assistant
Electric employs an AI-powered IT assistant named Gigawatt. Gigawatt is designed to assist clients with various IT inquiries, enhancing the efficiency and effectiveness of electric's IT management services. This AI assistant plays a crucial role in minimizing the technical barriers for SMBs, ensuring seamless IT support and management.
Partnerships
Electric has established partnerships with several prominent companies to enhance IT security and management. These partners include JumpCloud, Keeper, and Malwarebytes. By collaborating with these companies, Electric augments its IT management platform, ensuring comprehensive security and reliable IT services for its clients.