EMA
EMA is an employee-owned company providing technology, management, and engineering services to utilities across the United States and Canada since 1975.
Company History
EMA has been providing technology, management, and engineering services to the utilities sector since 1975. Over the years, EMA has expanded its reach with offices throughout the United States and Canada. The company is distinguished by its employee-owned structure, ensuring a deep commitment to the quality and success of its projects. EMA has a long-standing tradition of publishing the Communicator magazine for over 30 years, further establishing its thought leadership in the industry.
Services Offered by EMA
EMA delivers a comprehensive suite of services aimed at addressing the complex challenges faced by utilities and city governments. Key service areas include operations, customer service, asset management, strategy, technology, and workforce optimization. Specific offerings encompass compliance/performance management systems, energy management programs, mobile workforce management, process control, and SCADA systems, as well as SCADA master planning. Additionally, EMA assists with the implementation of Advanced Metering Infrastructure (AMI) and Automated Meter Reading (AMR) technologies.
EMA's Expertise in Utility Solutions
EMA's team of professionals brings industry-leading solutions and expertise to utilities. They specialize in customer information systems, customer service improvements, and call/contact centers. Their asset management programs cover maintenance management strategy, asset reliability programs, and enterprise work and asset management systems. EMA also offers benchmarking, business process redesign, performance assessments, program management, strategic planning, and workload analysis and improvements.
Technology and Cybersecurity Services
EMA provides a range of technology services, including cybersecurity assessments and improvements, data management and analytics, decision support systems, IT strategy and master plans, and system implementations and integrations. These services are designed to enhance the operational efficiency and security posture of utilities, ensuring robust and reliable performance in increasingly digital landscapes.
Workforce and Leadership Development
EMA offers a variety of services designed to develop and optimize workforce potential within utilities. These include knowledge management, leadership development, organization assessments and redesign, succession planning, and workforce development. Through these services, EMA helps utilities build a skilled and resilient workforce capable of meeting current and future challenges.