Empathy
Empathy offers a comprehensive support system for families dealing with loss, including personalized care plans, grief support, and probate navigation, and has raised $90 million to date, with a recent $47 million Series B funding round led by Index Ventures.
Series B Funding Round
Empathy raised $47 million in a Series B funding round. The round was led by Index Ventures with participation from General Catalyst, Entrée Capital, Latitude, and Brewer Lane. Additionally, the round featured strategic investments from major industry players such as Allianz, MassMutual, MetLife, New York Life, Securian, and Sumitomo. This funding has contributed to Empathy reaching a total of $90 million raised to date.
Empathy's Coverage and Revenue Growth
Empathy's comprehensive services currently extend to over 5 million lives. In 2023, the company witnessed a fourfold increase in revenue, highlighting the growing demand for their bereavement support services.
Comprehensive Support System for Loss
Empathy offers a comprehensive support system designed to help families navigate the challenging period following a loss. Their services include personalized care plans, time-saving tools, grief support, probate navigation, and funeral planning. Empathy's multi-platform app offers features such as audio companions, meditations, breathing exercises, journal exercises, and expert content.
App Features and User Satisfaction
Empathy's app is designed to aid families through the emotional and logistical aspects of loss. Users can access the Care Team for 1:1 support, and features include a Vault service for uploading documents, a glossary of terms related to estates and funerals, and tools for managing tasks. The app has received positive feedback with an average user rating of 4.8/5.
Partnerships and Availability
Empathy partners with leading organizations such as life insurance carriers and employers to provide bereavement support. Their services are available at no cost to millions of families through life insurance benefits or bereavement leave. Empathy's culturally sensitive services are tailored to each family's specific loss and are designed to help families regain stability after a loss.