Empower Delivery
Empower Delivery is an operating system for delivery restaurants, designed to make off-premise kitchens deliver faster and more profitably at scale. It provides a fully integrated platform that manages every step of the delivery process, from online ordering to efficient kitchen management and low-cost delivery.
Services
Empower Delivery provides a fully integrated platform designed to enhance delivery kitchen operations. Their services include native online ordering, efficient kitchen management, fast and low-cost delivery, driver onboarding, routing, tracking, and payments. The platform features dynamic fire times, kitchen display systems, kitchen printers, and real-time order updates. Empower Delivery also offers personalized marketing features such as loyalty rewards, promo codes, online feedback, reviews, and customer remarketing.
Products
Empower Delivery's core product is their sophisticated operating system for delivery restaurants. The platform facilitates native first-party ordering, third-party order aggregation, group ordering, real-time quote times, multi-brand integration, and omnichannel menu management. It optimizes kitchen operations by managing staffing, order volume, cook times, and driver location dynamically. Additionally, the platform supports comprehensive fulfillment logistics, including driver supply/demand management, driver routing, driver payment, and customer-driver communication.
History
Empower Delivery was developed from decades of experience in the food and tech industries, born out of the need to improve restaurant delivery experiences. It powers ClusterTruck, a recognized delivery-only kitchen, achieving significant efficiency and profitability. Empower Delivery's innovations have enabled ClusterTruck to fulfill 3.5 million orders with an average kitchen-to-customer time of 7 minutes and delivery costs of 7%.
Sector
Empower Delivery operates within the food delivery and restaurant technology sectors. The platform is aimed at high-growth off-premise opportunities, supporting delivery kitchens to operate more efficiently and profitably. The system is particularly focused on delivering high-quality meals promptly, preserving the reputation of sit-down restaurants by offering superior off-premise dining solutions.