Kaitlan Bendall
About Kaitlan Bendall
Kaitlan Bendall is a Patient Access Representative with extensive experience in healthcare administration and patient relations. She holds multiple associate degrees in health-related fields and possesses expertise in various EMR/EHR software and medical coding systems.
Work at Envera Health
Kaitlan Bendall has been employed at Envera Health Inc. as a Patient Access Representative since 2016. In this role, she is responsible for managing patient access processes and ensuring efficient communication within the healthcare setting. Her experience in this position spans over eight years, during which she has developed strong skills in patient relations and workload prioritization.
Education and Expertise
Kaitlan Bendall has pursued extensive education in health-related fields. She studied Health/Health Care Administration/Management at Richard Bland College of William & Mary, achieving an Associate's degree. Additionally, she holds an Associate's degree in Health Services Administration from Virginia College-Richmond and an Associate of Science in Medical Office Management/Administration from Ultimate Medical Academy. She maintains a 4.0 GPA while studying Health Sciences through online classes.
Background in Healthcare
Kaitlan Bendall has a diverse background in healthcare roles. She began her career as a Phlebotomist at Community Health Systems in 2010 for three months. Subsequently, she worked as a Front Office Receptionist at Twin Rivers Medical Clinic from 2009 to 2012. She also served as a Registrar at Community Health Systems from 2012 to 2013. Her experience encompasses various aspects of patient access and administration.
Technical Skills and Knowledge
Kaitlan Bendall possesses expertise in a variety of Electronic Medical Record (EMR) and Electronic Health Record (EHR) software, including McKesson, AS400, PROMED, AHIQA, Spring Charts, Misys, and Athena Health. She is well-versed in medical coding systems such as ICD-9 and ICD-10, as well as HIPAA regulations and insurance company requirements. Her technical skills enhance her effectiveness in patient access roles.
Professional Skills
Kaitlan Bendall demonstrates strong professional skills in managing multi-line phone systems and handling co-pay transactions. She is recognized for her ability to build and maintain respectful patient relations. Her cheerful demeanor and eagerness to learn contribute to her effectiveness in the healthcare environment.