EPCOM
EPCOM offers a wide range of products in security, emergency, and communication systems, exclusively serving system integrators and distributors.
Products
EPCOM offers a wide range of products across multiple categories, including video surveillance, access control, energy systems, fire detection, alarms, intrusion and automation, radio communication, networking, structured cabling, and IoT / GPS / telematics and signaling devices. This variety enables EPCOM to provide comprehensive solutions for security, emergency, and communication needs.
Client Services
EPCOM provides an extensive portfolio of services tailored to system integrators and distributors. This includes technical support and marketing support, aimed at enhancing the effectiveness and reach of their clients. EPCOM also assists customers with advanced tools such as a Camera Calculator and Cable Calculator available on their website, simplifying the planning and implementation of security systems.
Educational Resources
EPCOM actively engages in customer education and support through a variety of resources. The company hosts webinars and maintains a knowledge base filled with valuable information. These educational initiatives are designed to help clients stay informed and proficient in using EPCOM's systems and products.
Distribution Centers
EPCOM operates several distribution centers across the United States to facilitate efficient delivery and services. These centers are located in El Paso, TX, San Antonio, TX, and Miami, FL. The strategic placement of these centers ensures timely distribution and availability of products to clients.
Sales Channels
EPCOM sells its products exclusively to system integrators and distributors, ensuring a focused and professional distribution channel. The company deals with both new and open box products, providing options that fit different client needs and preferences. This targeted approach helps in maintaining product quality and customer satisfaction.