Exceed.ai
Exceed.ai is a Conversational Marketing platform that uses AI to automate lead qualification, scoring, and nurturing for sales and marketing teams.
About Exceed.ai
Exceed.ai is a Conversational Marketing platform that leverages Artificial Intelligence to automate and streamline lead qualification, scoring, and nurturing processes for sales and marketing teams. The AI assistant engages with leads via multiple channels including email, website chat, and SMS. It can answer questions, handle objections, respond to requests, and capture data for CRM. By automating repetitive tasks and qualifying leads, Exceed.ai helps businesses increase productivity and sales efficiency.
Exceed.ai Services
Exceed.ai offers a range of services focused on automating lead qualification and nurturing. Key services include AI-powered lead qualification, conversational nurturing, and automated meeting scheduling. The AI assistant can engage in conversations with leads through email, web chat, and SMS, handle common objections, and provide answers to frequently asked questions. These services are designed to increase the number of sales-ready leads and help sales teams achieve their quotas.
Integration Capabilities
Exceed.ai integrates with major Customer Relationship Management (CRM), marketing automation, and sales automation platforms. This integration allows for seamless data capture and workflow automation, helping businesses streamline their lead generation and conversion processes. The platform's compatibility with various systems ensures that it can fit into existing technology stacks without disrupting operations.
Exceed.ai Features
Exceed.ai includes several features aimed at boosting productivity and sales conversions. Notable features include AI-powered lead qualification, conversational nurturing, and automatic meeting scheduling for sales reps. The platform supports diverse use cases such as lead qualification, reactivation, event follow-up, website chatbot, customer renewals, and conversational nurturing. These features help businesses manage their leads more effectively and increase their sales pipeline.
Acquisition by Genesys
Exceed.ai has been acquired by Genesys, a global leader in customer experience orchestration. This acquisition aims to bolster Genesys' capabilities in AI-driven conversational marketing. The merger is expected to further enhance Exceed.ai’s technology and expand its reach, helping more businesses automate their lead engagement processes. This strategic move aligns with Genesys' goal of enhancing customer interactions through advanced AI solutions.