Experience.com
Experience.com offers a Search Rank Platform and a suite of products to help professionals optimize their online presence, enhance reviews, and manage listings across various industries.
Services
Experience.com offers a Search Rank Platform to help professionals optimize their online presence. This includes AI-powered reputation management that boosts reviews, enhances listings, forges local partnerships, and drives business growth. The platform provides features like Social Monitoring, Dashboards & Reporting, a Referral Center, Reviews Management, AI Reply, and Recruitment Reputation. Experience.com also offers fully-managed accessibility solutions to ensure the website meets WCAG 2.1 AA level standards and supports various browsers and assistive technologies.
Products
Experience.com provides a suite of products designed to help professionals and businesses manage their online reputation and interactions. These products include CX Surveys, EX Surveys, Online Reviews, and Listings Management. The platform allows for comprehensive management of customer and employee feedback and facilitates the improvement of online listings and reputation. It also features AI-driven tools for managing and responding to reviews effectively.
Integrations
Experience.com integrates with a wide range of tools and services to enhance its functionality. Some of these integrations include Encompass, Agile CRM, AMS360, BambooHR, Brokermint, Bytepro, Calendly, DocuSign, Dotloop, Followup Boss CRM, Greenhouse, Hawksoft, HR One, HubSpot, Insightly, Insperity, Jira, LendingPad, Microsoft Azure, Microsoft Teams, monday.com, Okta, Paperless Pipeline, Pipedrive, QQCatalyst, Salesforce Sales Cloud, SmartSheet, SkySlope, Tableau, Total Expert, WooCommerce, Workable, Zenefits, Zoho CRM, Guidewire, Vertifore, Applied, Duck Creek, EasyLynx, Clearsurance, and Zywave. These integrations help streamline workflows and improve productivity.
Industry Sectors
Experience.com serves several industries by providing tools and solutions to enhance their customer and employee experience. Industries served include Mortgage, Real Estate Sales, Call Centers, Insurance, Healthcare, Legal, Hospitality, and Automotive. The platform's diverse range of features caters to the specific needs of these industries, enabling businesses to manage their online reputation effectively and improve their service delivery.
Security Measures
Experience.com has a comprehensive security program that includes workstation security, disk encryption, anti-malware protection, and remote access via VPN. The company conducts regular vulnerability assessments and implements strict data security measures such as encryption, data classification, access control, and regular audits. To ensure secure operations, Experience.com offers a responsible disclosure program for reporting security vulnerabilities, demonstrating their commitment to maintaining a secure and trustworthy platform.