EXUS
EXUS offers comprehensive debt collections and recovery software, serving various industries with solutions that manage credit risk throughout the entire lifecycle of accounts.
Debt Collections and Recovery Software
EXUS offers a specialized debt collections and recovery software designed to manage credit risk throughout the entire lifecycle of accounts—from disbursement to write-off or debt sale. This software provides comprehensive solutions encompassing debt collections, legal recoveries, decision analytics, collections self-service, and field collections. The platform is utilized across various industries, including retail banking, SME & corporate lending, car finance, equipment leasing, retail, and energy & utilities.
EXUS Financial Suite (EFS)
The EXUS Financial Suite (EFS) empowers authorized end users to make changes to collection strategies without the need for IT intervention. The suite includes a collection strategy visual designer, which provides flexibility and the ability to swiftly respond to market changes. Known for its adaptability, EFS has been recognized for meeting current market needs and expanding its capabilities. It supports the entire debt lifecycle, helping automate routine processes, and tasks.
Award and Recognitions
EXUS has earned significant acclaim for its debt collections solutions. It has been independently rated as a 'best-in-class' solution for core collections, enterprise technology, and customer management. The company received the XCelent Depth of Customer Service Award and has been profiled by Gartner (formerly CEB) for its excellence. The EXUS Financial Suite (EFS) was also accredited by Arum for its ability to meet market needs.
Digital Self-Service Debt Collections
EXUS provides a digital self-service debt collections tool designed to facilitate automated communication and interaction with debtors. This tool helps streamline the debt collection process by leveraging automated workflows and communication strategies, making it easier for companies to manage debt collection without extensive manual intervention.
Field Collections Software
EXUS offers a specialized Field Collections software that optimizes the field collections process. This software incorporates mobile devices and intelligent routing algorithms to efficiently manage field collections tasks. It enhances field operations by using real-time data and technology to improve the effectiveness and efficiency of collections agents in the field.
Partnerships and Collaborations
EXUS values building long-term and mutually beneficial client relationships through its partner program. The company has established partnerships with several notable organizations, including Tech Access Asia, Infosistem, ALFalak, IST BML, SSC Solutions, and Total Information Management. These collaborations help EXUS expand its reach and enhance service offerings in various markets.