Fidelity Payment Services
Fidelity Payment Services provides comprehensive payment solutions and fraud prevention tools for various industries, supporting in-store, online, and mobile transactions through their Cardknox platform.
Services
Fidelity Payment Services provides a comprehensive range of payment solutions tailored to various business needs. They offer omnichannel payment solutions for in-store, online, and mobile transactions. Their services include credit/debit payments, ACH direct debit, PCI compliance, and security & fraud protection. For unattended retail environments such as car washes, vending machines, and parking garages, they provide specialized payment solutions. Additionally, Fidelity supports electronic benefits transfer (EBT) payments for SNAP and eWIC programs, enabling businesses to serve a wider customer base. They also offer recurring payment processing for subscription services and other recurring billing needs.
Products
Fidelity Payment Services offers a suite of products designed to facilitate secure and efficient payment processing for businesses. Their flagship products include Cardknox, an end-to-end omnichannel technology platform and payment gateway, and FraudWatch, a fraud prevention tool for e-commerce businesses. Additionally, they provide a variety of payment terminals and POS systems, a hosted checkout page called PaymentSITE, a virtual terminal for desktop payment processing, and automated phone payment solutions through PhonePay. To enhance customer loyalty and sales, they offer a Gift and Loyalty Program and the Chargeback Alerts Program aids merchants in responding to chargebacks quickly.
Security and Compliance
Fidelity Payment Services prioritizes the security and protection of cardholder data. They offer advanced security tools such as point-to-point encryption (P2PE) and tokenization. These tools ensure that payment information is encrypted and tokenized, reducing the risk of data breaches and fraud. Additionally, PCI compliance is a key feature of their suite of customizable payment solutions. Their FraudWatch tool provides e-commerce businesses with robust fraud prevention capabilities, enhancing transaction security. By integrating these advanced security protocols, Fidelity ensures that businesses can process payments securely and in compliance with industry standards.
Industry Solutions
Fidelity Payment Services supports a wide range of industries, providing tailored payment solutions to meet diverse business needs. Their industry solutions cater to sectors such as health clubs, amusement parks, cities & municipalities, auto repair, grocery & supermarket, pharmacy, restaurant, car rental, apparel & fashion, jewelry, and waste management. For specific industries like unattended retail environments, they offer specialized payment options for car washes, vending machines, and parking garages. Their versatile solutions enable businesses across various sectors to efficiently manage and process payments, ensuring seamless transactions and enhanced customer satisfaction.
Technology Integration
Fidelity Payment Services' proprietary technology, Cardknox, integrates seamlessly with various payment hardware and software, providing businesses with a versatile and comprehensive payment solution. They support multiple payment types including EMV chip cards, NFC contactless payments, magnetic stripe cards, and mobile wallets. Their solutions are designed to integrate with popular e-commerce platforms like Magento and WooCommerce, enabling businesses to streamline online payments. The PaymentSITE hosted checkout page offers a simple and secure way to handle online transactions. Fidelity’s technology ensures that businesses can easily integrate and optimize their payment processing systems.