First National Technlogy Solutions
First National Technology Solutions specializes in managed IT services, cloud solutions tailored for various industries, and cybersecurity, featuring a high customer retention rate and multiple industry awards.
Services
First National Technology Solutions offers a wide range of managed IT services designed to meet diverse business needs. Key services include mainframe optimization, comprehensive cybersecurity solutions, disaster recovery, and backup services to ensure business continuity. The company also provides strategic consulting services such as IT project management and technology planning. Additionally, they offer software advocacy services to help businesses manage their relationships with software vendors.
Cloud Solutions
First National Technology Solutions provides tailored cloud solutions for industries like financial services, healthcare, and general business sectors. These services include IBM Cloud, Azure Cloud, and their proprietary FNTS Cloud. The multi-cloud platform portal called Navigator is used for provisioning, monitoring, and managing these cloud platforms, creating a robust and adaptable cloud ecosystem for businesses.
Cybersecurity Services
FNTS offers multiple cybersecurity solutions to protect business data and operations. Their offerings include SOC-as-a-Service for threat monitoring and response, as well as Virtual CISO services to align businesses' information security initiatives with their objectives. These services ensure comprehensive coverage and responsive action against any potential cybersecurity threats.
Awards and Recognition
First National Technology Solutions has been recognized for its excellence in managed IT services. The company has received three 'Rising Stars' awards for Managed Mainframe Services from ISG. This recognition highlights FNTS’s commitment to delivering high-quality, reliable IT services.
Customer Retention and Growth
FNTS boasts a high customer retention rate of 97%, indicating strong customer satisfaction and loyalty. Additionally, 70% of the company’s new business comes from referrals, showcasing the trust and confidence that existing clients have in their services. This high referral rate is a testament to FNTS's consistent performance and customer-centric approach.