FlexMR
FlexMR is a research company known for its InsightHub platform, which supports over 60 languages and is used by more than 300,000 members globally.
Services Offered by FlexMR
FlexMR provides a variety of services designed to support and enhance market research efforts. These include support and education, consultative services, and insight delivery. The company also offers a Stakeholder Alignment Programme tailored to create custom market research playbooks, and a Close Connection Service that engages stakeholders with customer feedback through video interviews. Additionally, FlexMR's Rapid Response Service addresses the need for quick and flexible research solutions.
FlexMR's InsightHub Platform
InsightHub, developed by FlexMR, is an agile research platform versatile enough to handle qualitative and quantitative research methods. It supports over 60 languages and can accommodate unlimited concurrent projects. The platform integrates tools for data collection, analysis, and activation, including video capture, intuitive surveys, and qualitative research capabilities. Features include Focus GroupMR, SurveyMR, TaskMR, SmartboardMR, NumbersMR, TextMR, VideoMR, and ActivateMR for interactive, real-time reporting.
Global Reach and Client Base
FlexMR's InsightHub platform is utilized by over 300,000 members globally, including leading brands such as Reckitt, Philips, and British Gas. The company operates offices in the UK, the USA, and Europe, demonstrating its extensive reach. InsightHub has also collected over two million survey responses, highlighting its wide adoption and effectiveness in gathering market insights.
Security and Compliance Certifications
FlexMR holds ISO 27001:2013 and Cyber Essentials Plus certifications, ensuring the highest standards of information security. These certifications demonstrate FlexMR's commitment to protecting client data and maintaining secure research environments on its InsightHub platform.
Client Onboarding and Support Programs
FlexMR offers a comprehensive 12-week onboarding program to new InsightHub clients, facilitating a smooth transition and effective use of the platform. This onboarding ensures that clients are well-prepared to use InsightHub’s various research tools and features. The support provided underscores FlexMR's dedication to client success and satisfaction.