Charles Mudd
About Charles Mudd
Charles Mudd is a Sales Associate with extensive experience in customer service and data analysis. He has worked for various companies, including Lowe's, WellCare Health Plans, and Floor & Decor, and holds a Bachelor's Degree in Psychology from the University of Louisville.
Current Role at Floor & Decor
Charles Mudd has been employed at Floor & Decor as a Sales Associate since 2021. In this role, he engages with customers to provide product information and assist in their purchasing decisions. His experience in sales contributes to his ability to effectively communicate product features and benefits, enhancing the customer shopping experience.
Previous Experience in Retail and Customer Service
Prior to his current position, Charles Mudd worked at Lowe's Companies, Inc. as a Sales Associate for six months in 2019. He also served as a Customer Advocate at Heartland from 2020 to 2022, where he addressed customer inquiries and resolved issues. His background includes various roles that emphasize customer service and sales, equipping him with skills relevant to his current position.
Background in Health Care and Consulting
Charles Mudd has experience in the health care sector, having worked as a Grievance Coordinator at WellCare Health Plans for four months in 2020. Additionally, he was a Contractor at SGS Consulting for one month in 2019. His roles in these organizations involved managing client concerns and providing support, showcasing his ability to navigate complex situations.
Educational Background in Psychology
Charles Mudd studied at the University of Louisville, where he earned a Bachelor’s Degree in Psychology from 1990 to 1994. This educational background provides him with insights into human behavior, which can be beneficial in his sales and customer service roles.
Experience in Data Analysis and Provider Contracting
Charles Mudd possesses experience in provider contracting and data analysis. These skills have been developed through various roles, including his long tenure at Humana, where he worked from 2003 to 2016 in multiple capacities, including Team Lead and Analyst. His analytical skills support his ability to make informed decisions in his current role.